Hi Dhansen ,
I dont know how you do your research but Vortex spas is actually the biggest spa retailer in Australia , we sell more spa than hotspring and jacuzzi togheter.
We have dealers in Canada for the last 6 years and we have been selling our product directly to the custumer in the Us for the past 2 years.
Since we sell our product in 17 different countries we have 2 factory ( Australia and China ) .
90 % of the parts are manufactured by Gecko in Canada and the acrylic come from Aristech in USA.
We do use Gecko qualified technicians to service our spa if needed.
Every transaction is made by a credit card wich is 100 % covered
We offer a no risk 60 days money back guarantee if our custumer doesnt like the product .
You can define the quality of a spa by the quality of the parts used in the spa :
We use the best and more expensive parts on the market to ensure durability and custumer satisfaction
heres a professional review : swimspahottubs. com/reviews /vortex-hydrozone-review /
I cant tell for this forum but all other forum are owned by spa brands that use a dealer network and their job is to scare the custumer to make sure they do buy from a dealer . This time is almost gone it is time for you guys to wake up